Teacher encounters privacy notice
The Careers & Enterprise Company (“CEC”) is committed to building your confidence and trust by complying with data protection legislation and best practices that protect your privacy and safeguards your personal information. This Privacy Notice explains how we collect, use, store, share and protect your personal information in the Teacher Encounter Programme and sets out your rights and choices relating to that information. We are registered with the UK Information Commissioner's Office. Our data protection registration number is ZA128193.
1. Who this notice covers
Participants who consent to be involved in CEC’s Teacher Encounter Programme, Visitors to the CEC's websites and online tools including but not limited to those who request information, register an interest in any of our activities or register to use our online tools or services including Career Leaders, Volunteers, Enterprise Advisers, Enterprise Co-ordinators, Cornerstone Employers contacts, Delivery Providers, Partners, Head Teachers, School Leaders, Governors, Community of Practice participants.
2. How does The Careers & Enterprise Company collect your personal data?
a) Directly from you when you:
- Register as an Employer or Teacher with interest in supporting or taking part in our Teacher Encounter programme
- Subscribe to our newsletters and email notifications
- Register to join our Network, Programmes and Activities.
- Register with us on our website via our ‘Register Your Interest’ form e.g. to subscribe to our ‘Give an Hour’ campaign.
- Sign up to be involved in any capacity to our Teacher Encounter programme
- Sign up to attend our events, conferences, seminars or participate in other programmes that we offer.
- Sign up to use our digital tools such as Compass, Tracker and Compass + and Digital Hub.
- Respond to our surveys or qualitative research
- Provide information necessary to deliver customer service or technical support.
- Provide qualitative feedback in sessions with evaluators
- When you visit and use our website.
b) From other sources;
- Partnerships we have with trusted third parties and stakeholders such as schools, colleges, local enterprise partners, employers or delivery providers.
- Individuals and organisations whom you have confirmed consent with
- From evaluators with whom you engage as part of this programme
- Website and system management tools that help deliver our digital platforms/services.
- Publicly available information.
- Government (DfE), tax or law enforcement agencies.
3. What personal data does The Careers & Enterprise Company collect?
The information that we collect may include;
- Personal identifiers such as your name, date of birth, title and contact details including postal address, post-code, email address, telephone number and organisations name.
- Survey or qualitative data that are identifiable (although we do not reveal names of individuals or organisations in published reports unless explicit consent is given).
- Occasionally, as part of the functions described in this notice, we may need to process special category of data. We endeavour to do so only when necessary and we will treat and process such data with great care and in accordance with the applicable data protection laws
4. Why does the Careers and Enterprise Company collect your personal data?
CEC collects & process the following data in support of the Teacher Encounter Programme to communicate with all parties. In addition
- Evaluators’ contact and other personal information to
- Select external evaluators
- Ask evaluators to take part in our Teacher Encounters programme
- To work with teachers as part of this programme including to request and receive one-to-one feedback
- Hub contact and other personal information to
- Work together to encourage teachers to take part in the Teacher Encounter programme
- Arrange and manage events and to review the impacts post-event
- Carry out and analyse the results of surveys
- To assess the value of each encounter and the contributions of those involved
- Manage our relationship
- Teacher contact & other personal information to
- Work with and support teachers on the Teacher Encounter programme
- Work with teachers to arrange events and to review them post-event
- Support you when contributing to surveys
- Understand survey responses
- Facilitate teachers feedback including qualitative feedback in one-to-one sessions with evaluators
- Enable teachers to take part in subsequent research
- Manage our relationship with teachers
- Enterprise Advisors’ and Coordinators’ contact & other personal information to
- Facilitate ECs/EAs to provide Teacher Encounters to the school that they support
- Facilitate EC updates registering EA interest in and linking EA’s to the programme
- Capture quantitative data about the engagements planned and
- Support ECs/EAs in completing an end of programme survey to enable us to measure impact
- Employer representatives’ contact and other personal information to
- Enable employers to register interest and to choose one of the Hubs piloting the programme
- Forwarded details provided by employer to relevant Hub
- Arrange, manage and review the impact of events post-event
- Arrange and manage events and to review the impacts post-event
- manage our relationship
- To carry out research and evaluation relating to careers and enterprise.
- Carrying out what other processing that is required to achieve the lawful purposes of the Teacher Encounter Programme.
5. What does The Careers and Enterprise Company use your personal data for?
We process your personal information for our legitimate business interests- that is, in order to facilitate the management of our business. This includes the following purposes:
- To support effective running of the programme activities as specified in Section 4 above
- To enhance, modify, personalise or improve our services to the benefit of clients and prospective customers.
- To provide postal and/or email communications which we think will be of interest to you.
- To enhance the security of our information systems or identify and prevent fraud.
- To conduct research (to generate national insight on the careers system, measure impact and build evidence on effective practice), statistical analysis and administration, including analysis of trends, carrying out actuarial work, tailoring products and services, risk assessment and analysis of costs in relation to our services. We will always ensure that such data is depersonalised or aggregated and can therefore not be personally identifiable to you.
6. The legal basis on which we rely to process your information
- We process Evaluators’, Hub contacts’, Teachers’, Enterprise Advisors’, Business partners’ representatives’ and Coordinators’ contact & other personal information to set up or fulfil our contract with them as part of this programme
- We, or evaluators on our behalf, process personal data with the lawful basis of Consent to the specified purposes for running this programme
- We process the anonymised results for research purposes which, although not within GDPR scope, for full transparency we do so in the Public Interest
- We process third party service providers data and partner data for the purpose of fulfilling a contract.
- We process personal data under data sharing arrangements and agreements with our partners and schools that is necessary for the performance of the task carried out in the public interest.
- When we share personal data with Hubs we request your specific Consent to do so
- When we communicate with Business Partners we do so with Consent
- We process personal data to enable us to pursue our legitimate interests.
- We process staff data to support our contractual relationship.
- Whenever we process data for these purposes, we will ensure that we always protect your information rights and take account of these rights.
7. What are your information rights and choices?
In the UK by law, you have the following rights with regard to your personal information where the lawful basis and our legal obligations permit:
- Access. You have the right to obtain confirmation as to whether your personal information is being processed, and, if it is, request access to that personal information (commonly known as a “data subject access request”). We will need you to prove your identity before we release any personal information to you.
- Correction or deletion. You have the right to ask us to correct or delete any personal information that we hold about you (unless we have the legal right to retain it). You also have the right to ask us to delete your information where you have exercised your right to object to processing (see below).
- Objection. You have the right to object to processing of your information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your information for direct marketing purposes.
- Restriction. You also have the right to restrict us from processing your personal information. You can ask us to temporarily stop processing information about you, for example if you want us to establish that it is accurate or the reason for processing it.
- Change of preferences. You can change your information processing preferences at any time. For example, if you have given your consent to us to make suggestions and recommendations to you about educational courses, volunteer opportunities, events, etc, but have changed your mind, you can contact us using the details provided below or clicking the relevant link in any communication you receive (where this specifically relates to marketing messages see marketing section below).
- Data portability. In some circumstances, you have the rightto ask us to provide a copy of the personal information we hold about you in a machine-readable format.
If you would like to exercise any of the rights mentioned above, please contact us.
The above rights do not apply to anonymised personal information.
What we may need from you
We may need to request specific information from you to confirm your identity and verify your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
Where you have consented to the collection, use or transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
8. How long does the company retain your personal data?
We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including for the execution of a contract or for other essential purposes such as, complying with our legal obligations, resolving disputes, investigating disciplinary matters and enforcing our agreements.
To decide how long we keep your information, we consider the type of information you give to us or which we collect, and how sensitive that information is. We also consider the risk of harm that might occur if the information went missing or if somebody used it in a way they were not supposed to, for example, and the reasons why we are using your information in the first place.
In some circumstances, we may anonymise your information, which means that it is no longer connected to, or about, you. If we do this, we may use this information without any further permission from you. Even if you ask us to delete your information, we may still need to keep it in a form that does not identify you.
9. Sharing your personal information
Where necessary and in limited circumstances, we may share your personal information with third parties to the extent permitted by or required by law including to a) meet our legal obligations; b) provide reasonable voluntary cooperation with a relevant police or regulatory investigation or any ongoing or prospective legal proceedings; c) in order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk.
In addition, we make use of expert third party service providers to help us to provide relevant services, such as expert IT providers helping us with our IT systems, or to undertake surveys, or professional auditors, evaluators, training providers, contractors and analytic providers. These third-party service providers may process your personal information in order to provide the agreed service to us, or to you on our behalf. We have contractual agreements in place with third party providers and we ensure that they are compliant with data protection laws.
Your personal information may be held by us in one or more customer relationship management (CRM) database(s), consolidating details of your dealings with us across various services, to ensure we have clear and accurate records about your use of our services/programmes/activities, to better understand your requirements and how we might provide other services/programmes to you.
10. International transfers
No special category data is transferred to third countries outside the UK/EEA.
Compass, Tracker, Compass+ and EANR data is hosted on servers within the EEA/UK and the personal information hosted on them is never transferred to third parties or third countries outside the UK/EEA.
In some cases, on other systems, personal data may be transferred to countries outside the UK either by us or by our third-party service providers acting on our behalf. The Careers & Enterprise Company always put
- the necessary organisational and technical measures in place to ensure those transfers are protected.
- Safeguards (GDPR Article 46) in place to preserve the security, privacy, lawful processing and your rights when personal information is transferred to third countries outside of the UK/EEA
The Careers & Enterprise Company takes reasonable technical and organisational measures to protect the security of your personal information, in accordance with our legal obligations. We check your identity when you get in touch with us, and we follow our security procedures and apply suitable technical measures, such as encryption, to protect your information.
12. Your marketing and contact preferences
The Careers & Enterprise Company is committed to respecting your preference to receive communications from us. We may contact you with information about our products, programmes, events, courses or other resources that may be of interest to you. You can change or update your communication preference by clicking the ‘Unsubscribe’ link included in every email communication we send to you or by contacting us on the contact details provided in this Privacy Notice.
- Email & Text Marketing- The Careers & Enterprise Company will ask for your permission to contact you by email or text for marketing purposes.
- Telephone Marketing- We may call to update you on our services and programmes. If you have registered your number with the Telephone Preference Service (TPS) or Corporate Telephone Service Preference (CTPS), we will only make marketing calls if you have expressly granted us permission to do so.
If you tell us that you no longer wish to receive our direct marketing communications, we will take steps to respect your modified direct marketing preferences and will keep a record of your request so as to avoid contacting you again in the future with direct marketing content.
13. Complaints or queries
At The Careers & Enterprise Company we do our best to meet the highest standards when handling personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection, use or storage of personal information is unfair, misleading or inappropriate. We also welcome any suggestions for improving our procedures. Any correspondence should be sent to the address provided below. If you are not satisfied with our response, you may report to the Information Commissioner’s Office (ICO). Details on how to do so can be found on the ICO’s website at https://ico.co.uk.
You should review their privacy policies before giving them your personal information.
16. How to contact us
- By visiting this page on our website: https://www.careersandenterprise.co.uk/
- By sending us an email: firstname.lastname@example.org
- By post:
The Careers and Enterprise Company Limited
1st Floor, Work.Life,
120 Aldersgate St, Barbican,
London EC1A 4JQ
17. Changes to this Privacy Notice
We keep our privacy notice under regular review in order to reflect the changes in law and/or our privacy practices. Do check our website from time to time. In the occasion of significant changes in the way we process your personal data, we will provide a prominent notice on our website or send you a notification. This Privacy Notice was last updated in May 2022.